My First Visit

My First Visit

What to Expect as a Patient at OSR

It is important to us that you know the basics of “What To Expect” as you begin your physical therapy treatment with us here at OSR. First, learn about who we are, our clinic environment, and how we approach our physical therapy treatments. See what to expect at your first appointment, and how you can prepare. Visit our FAQs for more information!

What does OSR stand for?

Our physical therapists specialize in outpatient physical therapy, primarily for Orthopedic and Sports and Rehabilitation concerns, hence the foundation of our name, “OSR”. The truth of it is that our physical therapists successfully treat a wide range of pain concerns, not all of which are related to sports or to surgery. Our doctors evaluate and treat pain related to movement, no matter the cause or the area of the body. Because of this, many patients come to see us directly, often prior to seeing a primary care or orthopedic physician.

Clinic Team

Your care is guided by your physical therapist, who relies on a team of Physical Therapist Assistants (PTAs) and PT Technicians (Techs) to supplement your care in the clinic.

Open Clinic Environment

We provide the majority of your treatment in an open clinic space designed to provide you with efficient and effective treatment at each visit. You will see other patients in the same clinic space receiving similar care.

Home Exercises

In addition to the hands-on and therapeutic exercise treatment you receive in the clinic, you will be prescribed an exercise and stretching regimen to complete at home as part of your treatment plan.

Patient Commitment to Success

Success in physical therapy is further enabled by your commitment to keeping scheduled appointments as prescribed by your physical therapist in your treatment plan, diligently following your home exercise program and keeping open communication with your physical therapist about your questions or concerns along the way.

Our Commitment to Patients First

We are committed to providing you with excellent service at every point of contact and measurable progress in each therapy session as we work to deliver a uniquely personalized and truly exceptional patient experience.

Preparing For Your First Physical Therapy Visit at OSR

For your first physical therapy visit, you’ll want to come prepared with proper forms, attire, etc. Here are a few things to keep in mind.

Attire & Duration:

  • Dress comfortably with treatment region accessible. For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.
  • The initial appointment will last approximately 1 hour. Your therapist will discuss any initial concerns or questions you may have, and get discuss your previous history of PT, if any.


What to Bring:

  • Prescription or referral for physical therapy (if you have one). In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster contact information & claim numbers.
  • Insurance card(s) which we make a copy of
  • Any diagnostic reports including X-ray/MRI reports (if you have them)
  • Photo ID (your driver’s license is the most common form)

New Patient Forms:

If you’re a new patient at OSR Physical Therapy, welcome! We’re glad you’ve chosen us on your road to recovery and better health.

To save you time and effort, please take a moment to print and fill out the following quick forms.

This will ensure your time with us will be relaxing and focused on your treatment. If you have any questions about the contents of these forms, call us at 623.551.9706. You may fax your forms to 623.551.9708; however, if you would bring your completed forms to your first visit, it would be appreciated. Thank you for your assistance, and again, welcome to OSR!