My First Visit
What to Expect as a Patient at OSR
It is important to us that you know the basics of “What To Expect” as you begin your physical therapy treatment with us here at OSR. First, learn about who we are, our clinic environment, and how we approach our physical therapy treatments. See what to expect at your first appointment, and how you can prepare. Visit our FAQs for more information!
What does OSR stand for?
Our physical therapists specialize in outpatient physical therapy, primarily for Orthopedic and Sports and Rehabilitation concerns, hence the foundation of our name, “OSR”. The truth of it is that our physical therapists successfully treat a wide range of pain concerns, not all of which are related to sports or to surgery. Our doctors evaluate and treat pain related to movement, no matter the cause or the area of the body. Because of this, many patients come to see us directly, often prior to seeing a primary care or orthopedic physician.
Patient Info / Forms
OSR Physical Therapy in Anthem, Phoenix, Glendale, Sun City, Scottsdale, Gilbert & Peoria, AZ is committed to identifying the root cause of your condition and developing a treatment plan to help you return to an active and fulfilling lifestyle.
We can help you get back to doing what you love!
The first appointment: Getting ready
- Please arrive 15 minutes early for your first appointment so that you can complete your paperwork.
- Do you have any additional questions? Make a list of questions you want to ask during your first meeting.
- Make sure you bring all of your documentation. You will need a photo ID and a copy of your insurance card.
- Please call our office ahead of time to confirm your insurance benefits.
- Get ready to discuss your medical history, previous treatments, current medications, and other pertinent information.
- Make a list of any symptoms or warning signs that the therapist should be aware of. What recently irritated or hurt you? How long have you been dealing with the issue? What things can you not do anymore because of your pain or injury?
Insurance Info
Are you covered by any of these policies? We have provided a list of our most popular in-network plans for your convenience; however, this is not an exhaustive list!
To confirm other insurance plans, please call our office.
- Unicare
- Tricare
- Southcare
- PHCS
- Great-West
- Golden Rule
- Fiserv Health
- Aetna
- Definity Health
Patient Care Rep
As your Patient Care Representative, it is truly my goal to ensure that every day, every visit, you are receiving exceptional care through our personalized service here at OSR Physical Therapy. As a patient, you will hear from me time to time, just to check in and make sure that we are delivering an exceptional experience for you. We want to exceed your expectations!
- If you or a loved one should have any questions, comments or concerns, please do not hesitate to reach out to me. I want to be a solution for you; to assist in getting your questions answered and your feedback communicated to your Physical Therapist, your front desk Receptionist, or even to your physician.
- Not yet a patient, but have a question? That is where I step in, I’d love to talk with you and answer any questions you may have!
- Are you a physician with comments or questions about your patient? We strive to exceed expectations, so please let me know about your concerns and your successes as your patients become our patients. Our staff of medical professionals is dedicated to “bridging the gap” and maintaining high levels of communication with our referring providers.
Success Stories
"The team at OSR Anthem is amazing!"
The team at OSR Anthem is amazing! I had a surgery that required 4 months of PT for recovery. The team was always supportive, invested in my progress and encouraging…
Read MoreAllison R.
"I feel better every time I leave and look forward to the next time I need to come back"
I was having a lot of pain in my feet and legs. I was recommended to come here and to meet with Andrew. This man has turned a issue of…
Read MoreBenjamin M.
"5 stars. I recommend them to anyone and everyone!"
I had back to back foot surgeries a couple months ago and I can only sing praises about OSR! Their entire staff is so kind and personable and Cameron especially…
Read MoreBrittni M.
"Hiking in the Alps!"
Showed up at OSR questioning if sciatica was going to continue to deter me from enjoying the outdoor activities that I love. Cade provided therapy, instruction and encouragement; Jessica, Colleen…
Read MoreJeff H.
Patient Survey
At OSR Physical Therapy, we are constantly focusing on ways to improve our service to our patients and referring physicians. Please take a moment to let us know how well we are doing and what we can do to improve our services to you by completing this short survey.
Refer a Friend
Is it possible for OSR Physical Therapy in Anthem, Phoenix, Glendale, Sun City, Scottsdale, Gilbert & Peoria, AZ to assist someone you know? It can be hard to convince a friend to seek physical therapy, especially if they are resistant. A good first step is to have an honest and open conversation with them about how physical therapy helped you and why you think they may benefit from physical therapy as well. Explain that physical therapy is a safe, non-invasive way to help treat pain, improve movement, and increase strength and flexibility. Let them know that you will be there to help them through their journey and you can celebrate all the things you can do again together!
If you know someone who could benefit from our services, please send them our way!
FAQs
Can I be there during my child’s speech therapy session at OSR Physical Therapy?
Certainly!
We want you to be present at their session! Our therapists at OSR Physical Therapy recognize the importance of parents and the importance of their support for optimal results.
Attending sessions also allows you to observe some of the techniques, exercises, and activities we use to help your child so that, if necessary, you can use them to continue to improve at home.
Do you offer treatment for my condition at your clinic?
Physical therapists are trained to treat a wide range of musculoskeletal disorders. Most physical therapy clinics specialize in one or two areas of physical therapy.
You can trust that our skilled therapists will assess and treat your condition. Pediatric physical therapists, for example, frequently work solely with children. In contrast, orthopedic outpatient physical therapists will work with patients of all ages and conditions.
If we believe that another therapist or healthcare provider would be a better fit for you, we will make recommendations for people we know and trust.
Our physical therapists have years of university-level training in anatomy, physiology, kinesiology (the study of joint movement), neurology, and a variety of other medical sciences. All of our physical therapists are state-licensed and have completed accredited physical therapy programs.
You can be confident that you are in capable hands!
How can I determine if my insurance covers in-home physical therapy?
Insurance can be difficult to understand. The first step would be to contact your insurance company and discuss your plan with them directly.
We will do our best to answer any questions you may have at OSR Physical Therapy in Anthem, Phoenix, Glendale, Sun City, Scottsdale, Gilbert & Peoria, AZ. Once we receive your information, we will verify your insurance coverage and notify you of the details.
How can I make an appointment?
Scheduling an appointment at OSR Physical Therapy in Anthem, Phoenix, Glendale, Sun City, Scottsdale, Gilbert & Peoria, AZ is easier than ever! Our scheduling is easy, and we offer a convenient location and appointment times. We have morning and evening appointments available to meet the demands of your busy schedule.